Privacy Policy
Last updated: March 25, 2026
Your data stays yours
You retain ownership of the CAD files, comments, replies, and account data you put into PinCAD. We use that data to operate the product, store your projects, and deliver review links. We do not sell uploaded designs or use them for ad targeting.
What data we collect
- Account data such as email address, provider, and profile information when you sign in.
- Project data including uploaded model files, project names, version history, share links, and review expiry.
- Review data including comments, replies, pinned coordinates, and saved camera positions.
- Product analytics and operational logs used to understand feature usage, diagnose failures, and monitor the service.
How we store your data
File delivery URLs are generated server-side and are short-lived. Public review links remain valid until the project owner deletes the project or the link expires.
Data retention
We retain project and account data until it is deleted by you or removed during normal account support workflows. Deleted projects remove the model file, associated comments, replies, and the public review link.
How to delete your data
Deleting a project from the dashboard removes the uploaded model, review data, and associated share link. For account-level deletion requests, contact us at hello@pincad.app.
Cookies and tracking
PinCAD uses browser storage for sign-in sessions, reviewer display names, and product analytics. We use analytics providers to understand traffic and product usage. Those tools help us measure features, debugging events, and adoption; they are not used for ad targeting.
Third-party services
Contact
For privacy questions or data deletion requests, email hello@pincad.app.
Security
If you believe you have found a security issue, email hello@pincad.app. We review legitimate reports and respond as quickly as we can.